Privacy Policy

Introduction Statement

Hello from AffordableDx, this is our Privacy Policy and is meant to help you understand what information we collect, why we collect it, and how you can manage or delete your information.

AffordableDx runs a business connecting users like you to "participating providers" (service providers whose prices are listed on our website and which may include imaging centers, testing facilities and others) who have been approved to be included in our listings to save you money in unnecessary healthcare costs.

We use the data we collect to provide and improve our services. This privacy policy statement covers the AffordableDx website ( and the AffordableDx mobile applications, and any other services provided by AffordableDx. By using this site/mobile app, you are agreeing to this Privacy Policy.

Types of Information Collected

AffordableDx does not require that you provide us with your information or create an account in order to view participating provider prices, discounts and services.

AffordableDx runs an online service to provide you with the most competitive pricing and may collect information from you for the following:

  • In order to register for an account.
  • In order to receive price alerts on a type of service, sign up for discount programs, and/or email or text a discount to yourself.
  • When reaching out to our advocacy team.

Information Provided by You

We collect some information directly from you when you voluntarily provide it to us, for example:
Contact Information including, name, address, phone number, email address, mailing addresses, username, and password, if you choose to create them.
Family information including, family member names, dates of birth, or other information to provide services to you and your family.
Medical information including, diagnosis, medical providers, pharmacy, and preferred medical facilities.
Other Information including, information you may provide to us directly through our Site, application, surveys, and social media.
If you provide us with information, you are agreeing to let us use this information to provide our services to you, run our business and to communicate or market to you.
You agree that AffordableDx may contact you by phone, text messages, email or direct mail. AffordableDx may send you a direct SMS message through a mobile device and is expressly consented to when signing and providing us with the telephone number. You are able to opt-out of text messaging marketing by responding "STOP" to the text message using the mobile phone number that is receiving the messages.You can also send your opt-out request to our team at

An account with AffordableDx is free. From time to time we may adjust our business model to reflect consumer demand by adding certain features and functionality to our free and paid business models. Should we add a subscription model to our services you will be provided with notice of the changes and given the option to access additional functionality by subscribing.

Information Collected When You Use Our Site or Application

In addition to any information you choose to submit to us, we and our third-party service providers may automatically collect certain information whenever you use our site including:

  1. Geo-locational information
  2. IP address
  3. Browser details
  4. Cookies
  5. Remarketing technology
  6. Log information
  7. Web beacon
  8. Embedded scripts
  9. Mobile device information

We have implemented Google Analytics Demographics and Interest reporting. The use of this tool requires that we permit access to cookie identification information and enables us to view demographic and other information in an aggregated form for the overall population and users of our website. We do not receive information directly about you.

Information Provided by Third Parties

At the present time, we do not collect any information about you from any third party. Should that change we will update this policy to reflect that change while protecting your personal information.

Information Shared with Third Parties or Service Providers

AffordableDx does not sell personal medical information. We do not provide any personally identifiable medical information about you to third parties or service providers in exchange for payment.
Like many internet companies, AffordableDx does use personal information in order to provide services to their users, to run our business, and to communicate and market to you appropriately. To optimize our user experience we may at times use third-party service providers to help assist us in the activities described above.
The following are examples of why and where data may be shared with service providers:

  • To analyze and securely store data
  • To address and best respond to patient advocacy support requests
  • To send you information, promotions, discounts, and other similar information to provide you the best user experience and service.

We use Google and Facebook, and other retargeting marketing providers to advertise both online and offline. With your consent, we may place cookies, tags, pixels, SDKs, and other tracking technology on your computer or device, or otherwise collect and provide your information to assist Google, Facebook, and other third parties or internally to advertise or send direct mail campaigns to you based on your past use of our Site. We may permit third parties to collect your personal information over time or across third-party websites, applications, or other online services in order to assist us in operating our Site and optimizing our services.

We may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property, or (3) act in an emergency to protect someone's safety or risk of great bodily harm.

AffordableDx may transfer its user database, including personal information, to a third party who acquires all or substantially all of the assets or stock of AffordableDx whether by merger, acquisition, reorganization, or otherwise.

Privacy of Children

Our Site and Application are not intended or directed to children under the age of 13. We assume our website is used by adults or minors supervised by a parent or guardian. We value and respect the privacy of children and parents by complying with the Children's Online Privacy Protection Act ("COPPA"). When requested on our Site and Application for age, we do not collect personal information from users who identify themselves as under the age of 13 except for limited circumstances where we believe such collection is permitted under COPPA.

During the use of our Site, we may request users to enter their age during registration. If a user indicated that they are under the age of 13 then all personal data collected during that registration process is deleted automatically except when retained for a limited time as permitted under COPPA (i.e. child's email addresses).

If a parent or guardian believes a child has provided us with personal information please contact us immediately at the details provided in the Contact Us section and we will promptly delete the information upon verification that the child is under age 13.

Requests for Deletion and Opting Out

All users can request the deletion of their data. You can submit a request by sending an email to our support team at ​​. Please note requests are processed in the ordinary course of business and must be verified prior to being fulfilled, including verifying your identity.

To unsubscribe from any email please use the links provided in the emails you receive to achieve the fastest results. Should that fail to be successful please email us at ​​​ for removal from any lists.

To control what cookies we collect on our website we will have a preference adjustment available to you.

Access to Your Personal Information

We are always striving to exceed legal requirements and user expectations when it comes to your data. We offer the option to request certain information about our collection and use of your personal information over the past 12 months. You can only make a verified request for access twice within a 12-month period.

Changes to This Privacy Policy

From time to time we may make changes to this Privacy Policy. When we do so we will post the revised Privacy Policy on our Site. Please check the revision date provided at the beginning of this Privacy Policy to determine if it has been modified since you last viewed it. Continued use of the Site and/or application after posting of a modified Privacy Policy constitutes your agreement to abide and be bound by it. Should you disagree to any changes please cease using our service, Site, and App.

Additional Information


To ensure the online safety and security of our users we maintain industry-standard security measures to protect sensitive data. If you register an account with us, your password is encrypted. We exercise reasonable care in providing secure transmission of information between your computer and our serves, however, we cannot warrant or ensure the security of any information transmitted to us over the internet and cannot be held liable for unintentional disclosure or acts of third parties.


AffordableDx contains links to other websites and internet resources that are maintained by third parties. We work actively to partner only with reputable outside vendors, however, we cannot control, operate or endorse any information, products, or services provided by those third parties. This Privacy Policy only covers our Site and Application and does not cover any otherthird parties. We make every effort to keep your information secure but we do not control the policies of other parties.

Do Not Track Requests

At this time we do not respond to browser "Do Not Track" signals.

European Union Visitors

The AffordableDx services are intended for use only by residents of the United States. AffordableDx redirects website visitors from the European Union to a message notifying such visitors that they cannot use AffordableDx, and does not permit them to register or to use our services. We do not collect any personally identifying information from such visitors to our Site, although we do archive their IP addresses.

California Visitors

Our Privacy Notice for California Residents supplements the information contained in AffordableDx’s Privacy Policy and is available here.

Nevada Visitors

Nevada SB 220 gives consumers that are Nevada residents the right to opt-out of the sale of covered personal information that a website operator has collected or will collect about them. AffordableDx does not sell personal information as defined by this Nevada Law, but will document and abide by verifiable opt-out requests in the event we change this practice. Consumers that are Nevada residents may submit requests to opt-out Please indicate “Nevada Rights”in the subject line of your email. Note that submitting your Nevada opt-out preferences in this manner will NOT unsubscribe you from receiving text messages or email communications from AffordableDx. All consumers, including Nevada residents, can do that as directed in any text you receive from us, or by clicking the unsubscribe link in commercial email communications you receive from us.

Contacting Us

We would be happy to assist you with any questions or comments regarding this Privacy Policy, data use, and any other unresolved matters on our Site or Application. Please email us at​.

We are available 7 days a week.

5826 New Territory Blvd.
Unit # 2046
Sugar Land, TX 77479

Acceptance of Privacy Policy

Your use of our site and application or any services provided by AffordableRx, including any dispute concerning privacy, is subject to this Privacy Policy and the Terms of Service posted on our Site. BY USING OUR SITE OR SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND TERMS OF SERVICE.

*If you have an unresolved privacy or data use concern that we have not addressed to your satisfaction, please contact us at ​​.